Kickoff 2019

Frequently Asked Questions

General FAQs

What is the 2019 Kickoff, and why are we having the event?
Each year we hold an annual conference for key members of our team—the Kickoff Conference. This is an opportunity for teams throughout Mitchell | Genex to gather to celebrate, motivate and inspire each other towards success in the coming year. The 2019 Kickoff will consist of three meetings: The Senior Leadership Conference, the IMO Summit #2 and the Sales and Service Sessions.

Who will attend?
The SLC is designed for Executive and Senior Leadership. The IMO Summit is for designated members of the Integration team. The Sales & Service Sessions are designed for Sales and Service individuals.

All events are by invitation only. Your registration email outlines which meeting you should attend.

When will the 2019 Kickoff take place?
Senior Leadership Conference (SLC): Monday, January 21 and Thursday, January 24
IMO Summit #2: Tuesday, January 22
Sales & Service Sessions: Wednesday, January 23–Thursday, January 24

Where will the 2019 Kickoff take place?
The Senior Leadership Conference on Monday, January 21 will be held at Green Acre Campus Pointe
10300 Campus Point Drive, San Diego, CA 92121
Phone: 858.450.9907

All other 2019 Kickoff Sessions will be held at the Westin Carlsbad Resort & Spa (formerly the Sheraton)
5480 Grand Pacific Drive, Carlsbad, CA 92008
Phone: 760.827.2400

What’s the dress code for the 2019 Kickoff?
The dress code for the Sales & Service Sessions is smart business casual; collared shirts and dress pants for men, and collared shirts, skirts and/or dress pants for women. The Welcome Reception will be business casual; wear comfortable clothes. The Awards Dinner on Wednesday, January 23rd will be formal in nature, a coat or suit and tie for men, and a cocktail dress or suit for women is recommended. The dress code for the SLC is smart business casual; collared shirts and dress pants for men, and collared shirts, skirts and/or dress pants for women. Please remember to bring sweaters or jackets, as we may be outside.

What’s the expected weather forecast for the 2019 Kickoff?
The weather in late January is cool to mild in Carlsbad. Expect the possibility of rain or light showers. High temperatures average mid 60s with nights in the upper 40s.

How do I communicate special dietary needs or concerns?
Mitchell will handle all of the meeting planning and hotel details, including sleeping rooms, dietary considerations, disabled-accessibility, etc. If you have any special requirements, please include them in the special requirements portion of the registration form or contact We will support vegetarian and healthy food choices at all meals, and requests on dietary as medically required. Please send an email to and someone will be able to assist you with your hotel changes within 48 hours.

Registration FAQs

How do I get an invitation to register?

Contact your manager and they will be able to advise as to whether or not you are on the approved 2019 Kickoff attendee list.

Can I forward registration to my newly hired colleague?

No. The new hire should contact his/her manager so the attendee list can be updated and a personalized invitation to register can be sent.

I registered & want to edit my information. Can I access my registration information?

Yes, you can. Go back into the registration site with your confirmation number and edit any personal information. All hotel changes need to be addressed by sending an email to Someone will assist you within 48 hours.

Additional Questions?


Travel & Accommodations FAQs

What are the travel logistics for remote employees?

For those arriving from out-of-town, your flights and transportation will be covered by your departmental T&E budget, and your hotel accommodations will be covered by the program for approved nights. Any extended stay will be at your own expense, and a credit card will still be required at check in for incidentals. Utilize Egencia or your current corporate travel provider to book your flights and rental car if needed (your manager’s approval is required). You will be able to book your hotel room during the registration process, at which time your name will be added to the rooming list. Please do not contact the hotel directly.

Are attendees from Irvine considered remote—covered by the departmental T&E budget?

Yes, due to the early start times, those attending from our Irvine office will have the opportunity to stay overnight as needed. For non-remote attendees, hotel accommodations and personal mileage will not be reimbursed without the specific approval of your SLT level manager.

Can San Diego and Irvine employees get a room at the conference hotel?

San Diego-based employees will need to drive to the meeting. Irvine employees may book a room at the hotel if attending multiple days; please contact your manager if you have questions about whether or not you are approved for a hotel. San Diego-based Mitchell employees who are required to attend evening events can register to stay the night at the conference hotel using the Mitchell room block and receive a subsidized rate of $95 per night, plus tax. This amount is not eligible for reimbursement.

Can I stay at a different hotel?

Mitchell has a room block, at discounted rates, reserved for 2019 Kickoff attendees at both the Westin and the Sheraton Carlsbad Resort & Spa, which are located right next to each other. All attendees who require overnight accommodations will stay at either the Westin or the Sheraton Carlsbad Resort & Spa in order to meet the contracted rooms reserved.

Can I arrive early/stay late and stay for the conference rate?

Yes, the Mitchell negotiated rate of $189, plus tax, may be available for 3-days pre and post conference, based on availability. Any extended stay will be at your own expense.

If I need to make a change to my hotel reservation, who do I contact?

Please send an email to and someone will be able to assist you with your hotel changes within 48 hours.

Once onsite where do I park?

Complimentary self-parking at the Westin Carlsbad Resort & Spa is available. Daytime attendees who plan to drive to the meeting should allow themselves additional time to ensure an on time arrival for all sessions. Valet Parking expenses will not be reimbursed.

Who should I contact if I cannot attend the meeting?

Please contact your manager AND so we can make a note of your absence and plan accordingly.

What are the rules regarding expensing meals and incidentals during the program(s)?

Mitchell will provide scheduled group meal functions for all attendees. All other incidentals will be the responsibility of the attendee or will require approval/justification on your expense reports. Please accurately register yourself for the meal functions you are planning to attend. If you are unsure about which meal functions you have been approved to attend, please check with your manager prior to completing the registration process.