Conference Highlights

Enjoy Conference Highlights and
Links to Presentations Below.


Mitchell Keynote: Alex Sun serves as Mitchell’s President and Chief Executive Officer, guiding the Company’s strategy and day-to-day operations. Prior to this appointment, Alex served as President and Chief Financial Officer until 2008. With a vision for serving the broader claims technology needs for the Property and Casualty claims and collision repair industries, Alex takes a look at current and emerging technology and social trends and explores the potential impact and opportunities they may bring to the insurance industry.

Trends Keynote: Glenn Shapiro, Chief Claims Officer, Allstate

Glenn Shapiro is chief claims officer for the Allstate Insurance Company and a member of the Allstate Personal Lines senior leadership team. He is responsible for the largest employee group at Allstate, overseeing 16,000+ employees countrywide who handle more than 7 million claims annually.

Trends Keynote: Mike Walsh , CEO of Tomorrow

Mike Walsh is a futurist and global strategist who helps business leaders and Fortune 500 companies thrive in this era of disruptive technological change. In his keynote, Mike addressed the most important elements to consider when designing a company & culture for the 21st century. He shared examples of innovators who have already taken some interesting steps toward what the future of business might look like and explored ways that today’s leaders and managers can start designing a work place to enhance interactions and solve the big business problems of the future.

Breakout Sessions—Tuesday, Oct 17 at 1:30pm

Efficient, Effective End-to-end Claims Processing (ACS)



The Advancements of Today and the Journey to Tomorrow (WCS)



Industry Game-Changers and the APD Solution Roadmap (APD)

Breakout Sessions—Tuesday, Oct 17 at 3:15pm

What is Artificial Intelligence Anyway? A Tech Talk for Anyone (ACS/WCS)



Property and Casualty Industry Trends and the Move toward Value-Based Healthcare (ACS/WCS)



The New Repair Network—2018 and Beyond (APD)

Joint Session—Wednesday, Oct 18 at 12:45pm

From FNOL to Settlement: The Power of Integrated Physical Damage and Bodily Injury Data Analytics (ACS/APD/WCS)

Breakout Sessions—Wednesday, Oct 18 at 3:15pm

High Time for Change? The Impact and Considerations for Medical Marijuana (Pharmacy)




Performance via APD Insights: Improving Your Business with Analytics (APD)


mPower Awards

The Mitchell mPower Awards recognize companies in the Property & Casualty and collision repair ecosystem for innovative new services or process transformations. Click here for the 2017 Award Winners and their stories.

mPower Conference

Make plans to join us in 2018 for the newly named Mitchell mPower Conference at the La Quinta Resort in Palms Springs.

mPower Site

Launched at the conference mPower by Mitchell is your source for information and expert opinions on the latest technology and business trends.


This year’s (m)Community Reception beneficiary was The Community Food Bank of Southern Arizona, local to the Tucson community. Their mission is to change lives in the communities they serve by feeding the hungry today, and building a healthy, hunger-free tomorrow. Thanks to your participation the Food Bank received 3,500 cans of food, $5,000 donation of funds and over $500 in on the spot donations from our attendees.