mPower Highlights

2018 Conference Highlights and Presentations

Featured Keynotes

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Alex Sun

Alex Sun

Each year, Mitchell President and CEO, Alex Sun, brings his insightful and entertaining speaking style to the mPower main stage. This year, Alex explores how technology is affecting our world at large and the Property and Casualty and collision repair industries specifically. Look for lessons learned from other industries, trends, and insights to inform decision making in this new age. As always, the keynote promises to be a thought-provoking and visually dynamic exploration of today’s top-of-mind issues.

Robert Safian

Robert Safian

Robert Safian, the mPower Conference Keynote Speaker, is the founder of Flux Consulting and former Editor-in-Chief of Fast Company. For nearly 12 years, Robert led the influential, award-winning business magazine Fast Company, turning it into the world’s leading progressive media brand. At the mPower Conference, Robert provides an unparalleled source of insight on the future of global enterprise. What it means for our world, and specifically what it means for our industry.

Kris Mayer & John Eck

GM: Kris Mayer & John Eck

Kris Mayer and John Eck from General Motors are a part of the executive team transforming GM’s business and keeping pace with rapid technology innovation, by making significant cultural and operational shifts. Kris and John share insights into GM’s efforts to lead change in the market and address the need for proper and safe repairs, through influencing critical behaviors and procedures. Business leaders across the industry can learn from their journey and insights.

Ramon Lopez & Luke Harris

USAA: Ramon Lopez & Luke Harris

Ramon Lopez and Luke Harris from USAA are at the center of an innovation evolution at USAA, which is transforming their business through a focus on empathetic and customer-centric digital experiences to serve their military member community. They share insights into USAA’s multi-channel innovation efforts and their unique business culture, which leverages the collaborative talents of a diverse workforce.

mPower Awards

The Mitchell mPower Awards recognize companies in the Property & Casualty and collision repair industry that are driving new innovations or business transformations. Congratulations to our 2018 mPower Customer Award Winners.


Property Damage Appraisers

Property Damage Appraisers gets customers back to their lives faster by helping carriers deliver on their promises.


WCF Insurance

WCF Insurance proves that doing the right thing is good for their customers and their business.

Expert Sessions—Tuesday, Oct 2nd

Expert Sessions

3:00–3:45 pm

APD: Measuring and Driving Performance

Pharmacy: A Data-Driven Approach to Regulatory Strategy

Expert Sessions—Wednesday, Oct 3rd

Expert Sessions
Expert Sessions

11:30 am–12:15 pm

APD: Alphabet Soup and the New Network

1:30 pm–2:15 pm

APD: Technology Trends Transforming the Auto Physical Damage Experience

Casualty / Pharmacy: The Whole Picture – P&C Industry Trends and Critical Legislation -2018 and Beyond

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mPower Conference

mPower Conference

Make plans to join us in 2019 for the Mitchell mPower Conference in Boca Raton, Florida.

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This year’s (m)Community Give Back, Get Back event beneficiary was Truman Elementary, a STEM designated school local to the La Quinta community. Truman is providing a strong foundation of Science, Technology, Engineering and Mathematics to help their young students get ahead. Thanks to your participation Truman student’s received 220 Solar Car kits plus 100 school supply-filled backpacks and an additional $5,000 in donated funds. Click below to read Truman Elementary’s thank you letter.

Truman Thanks