2019 Conference Highlights and Presentations
*Highlight videos are best viewed using Chrome or Firefox internet browsers.
Each year, Mitchell President and CEO, Alex Sun, brings his insightful and entertaining speaking style to the mPower main stage. This year, Alex highlighted emerging technology trends, including augmented reality, facial recognition and deep fakes, and explored what they mean for the Property and Casualty and collision repair industries and risk management professionals. He looked to other industries for lessons and insights to inform decision making in this new age. As always, the keynote proved to be a thought-provoking and visually dynamic exploration of today’s top-of-mind issues.
Rebecca Morgan and Olivier Baudoux
Rebecca Morgan is Senior Director of Product Management for Mitchell’s Casualty Solutions Group, where her teams are responsible for both medical bill review and claims reporting software. With more than 20 years of experience in software engineering in the workers’ compensation industry, Rebecca is on the front lines in the industry-wide effort to automate claims. In this session, inspired by technical trends across the enterprise, Rebecca explored several strategies to consider when implementing automation in claims processes. Also during this session, Olivier Baudoux of Mitchell’s Auto Physical Damage Business, and Mikey Kindler, Head of Machine Learning Solutions, Google Cloud, provided a look into new machine learning capabilities to enable a highly automated estimating process.
Qualcomm—a company that’s committed to inventing breakthrough technologies for an intelligently connected future—is laying the foundation for the convergence of 5G, AI and VR/AR (virtual and augmented realities) to deliver a new immersive experience that will impact everyone in their everyday lives. This new, immersive experience will change the way we communicate, collaborate, learn and consume content. Hugo Swart, Head of XR (AR/VR) at Qualcomm Technologies, Inc. spoke about Qualcomm’s historical role and upcoming vision for 5G, AI and XR and how these cutting-edge technological advancements in conjunction with broad tech industry support will transform and impact the way the world connects and communicates.
Jon Acuff is the New York Times Bestselling author of six books including his most recent Wall Street Journal #1 Bestseller, Finish: Give yourself the gift of done. For over 20 years he’s helped some of the biggest brands in the world tell their story, including The Home Depot, Bose, Staples, and the Dave Ramsey Team. Most recently he’s spoken to hundreds of thousands of people at conferences, colleges, companies and churches. Featured regularly on national media, Jon has been seen on CNN, Fox News, Good Day LA and several other key outlets. With his signature wit, Jon shared insights into doing business and managing change in a world that never stops.
The Mitchell mPower Awards recognize customers that are driving new innovations or business transformations. Congratulations to our 2019 mPower Customer Award Winners.
Black Car Fund
The Black Car Fund delivers the future of benefits to independent workers today.
Westfield builds deeper connections with innovative claims process solutions.
Expert Sessions—Tuesday, Oct 1st
Auto Physical Damage: The Consumer and the Connected Car—What’s Reality?
Workers’ Comp: Compliance Connection—Key States to Watch in Workers’ Comp
Auto Casualty: Assured Research—Top Auto Casualty Trends to Know
Auto Physical Damage: Freedom 2.0—Claims Automation and Mitchell’s Intelligent Open Platform
Workers’ Comp: Assured Research—Top Workers’ Comp Trends to Know
Auto Casualty: Compliance Connection—Michigan No Fault and Other Key States to Watch in Auto Casualty
Pharmacy: Pharmacy Matters—Three Emerging Issues Impacting Clinical Claims Management Today
Expert Sessions—Wednesday, Oct 3rd
11:30 am–12:15 pm
Auto Physical Damage: Defining a ‘Proper & Safe Repair’ in 2019 and Beyond
Auto Casualty: The Power of Technology: How to Improve Third Party Claim Outcomes
1:30 pm–2:15 pm
Auto Physical Damage: Auto Physical Damage Industry Trends
Auto Casualty: Severity, Frequency and Claim Costs; How to Address Current Auto Casualty Market Trends
Workers’ Comp: Severity, Frequency and Claim Costs; How to Address Current Workers’ Comp Market Trends
Subscribe to mPower
mPower by Mitchell is your source for information and expert opinions on the latest technology and business trends.
2020 mPower Conference
Make plans to join us in 2020 for the Mitchell mPower Conference in San Diego, California.
This year’s (m)Community Give Back, Get Back event beneficiary was Innovation Charter School, a STEM-designated school local to the Boca Raton community. Thanks to your participation, Innovation student’s received 30 Coding Computer kits, 150 weekend food backpacks for food insecure students, plus an additional $5,000 from Mitchell’s (m)Community charitable fund.